People who had wireless service with Verizon or Sprint any time in the past five years may be entitled to a refund check because those companies engaged in what is known as ‘cramming.’ Cramming is the practice of burying charges on your bill for services you did not authorize.
Sprint has agreed to refund a total of $68 million, but in both cases customers only have days left to file for one. “Consumers should demand refunds and they are due them as long as they do it by December 31,” said Sen. Richard Blumenthal (D-Conn.)
“Talking about charges for horoscopes, celebrity gossip, sports tips, wallpaper for your phone, and special ring tones,” said Federal Communications Commissioner Jessica Rosenworcel at a State Capitol News Conference.
From now on, under the federal agreement, Verizon and Sprint must get permission from customers before placing charges on their bills, and must ensure that they are notified before the charges appear. Also under this agreement; they must provide information to them on how third party charges can be blocked from their accounts.