European consumer groups on Monday filed a complaint with the European Commission and the European network of consumer authorities against WhatsApp for what it called “multiple breaches of EU consumer rights.”
BEUC – The European Consumer Organization, together with eight of its members against the Facebook-owned platform.
They’ve been telling users that their access to their app will be cut off if they do not accept the new terms. Yet consumers don’t know what they’re actually accepting. WhatsApp has been deliberately vague about this and consumers would be exposed to far reaching data processing without valid consent,” she said.